Testimonials From Our Amazing Customers

Love the slipcover, it's perfect! I love the versatility this will offer us -- i'll likely order another one at some point. Simplicity sofas overall -- great quality, great customer service, likely the best purchasing experience I've ever had from start to finish!

Beverly W
Baltimore, MD

I apologize for not writing last night. I absolutely love the sofa! It literally went together in 10 minutes. It is perfect for our motorhome and went through the door very easily. I can't imagine why anyone would pay the price for "RV" sofas when these are much nicer, plus they wanted to charge us $900 just to get an RV sofa installed. This is the perfect solution.

I'm very impressed with the design and the quality. And customer service….wow! From the first email I have been impressed by the integrity of the company. I cannot think of one thing I would suggest changing. I have told all my friends about your company.

Thank you all for being so great to work with! Until next time I need furniture.

PS. I'm going to recommend Simplicity Sofas to our RV service rep so that he has an alternative to offer his customers.

Cathy B
Rohnert Park, CA

Talk to most RVers. They would likely agree that stock RV furniture is lacking, both in style and quality of construction. Many people wind up replacing their furniture within a year or two. Since ordering our RV we've learned that one usually has the option of ordering without any furniture at all (and get credited on the sale price of the RV). While we love our KZ, the living room (we call it 'the great room') furniture that came with it left much to be desired.

Our sofa was definitely at the top of our short list to replace. But given the parameters of our living area and restrictions of size and weight of conventional furniture, what were we to do? In December we stumbled across the Simplicitysofas.com web site. Their products were not only intriguing from a quality standpoint but they also fit our tastes in design, fabric and color.

Simplicity Sofas appeared to be constructed with small spaces in mind, to fit through narrow doorways, and to be easily assembled, which encouraged us to dig further. We ordered a catalog, some fabric samples, and exchanged emails and phone calls with the company, usually communicating directly with owner/president, Jeff Frank.

Jeff was quick to respond to our every question, which left us with the impression that the company's claim to first-rate 24/7 customer service was not sales hype. Heartening first steps. After reviewing fabric samples and discussing/measuring what would be a good fit, along with reading many positive customer experiences, we opted to take the plunge.

On December 26 we ordered our 'apartment' sized sofa. Mind you ' we've never sat on a Simplicity Sofa so we were more than a little nervous about ordering furniture sight unseen ' or 'unsat'. We had an additional concern about ordering a sofa so close to our departure to Ecuador. Jeff assured us that even with the company's Christmas and New Year's holiday break schedules, it would arrive when we needed it to arrive. Jeff kept us updated on the sofa's build process and delivery schedule via email.

Sure enough, our sofa arrived from North Carolina via UPS freight in three boxes (total 160 pounds) on Friday January 22, less than a month after placing our order. Prior to its arrival we found a home for our less than year-old RV sofa. Another couple in our RV park was looking to replace their aged sofa and were delighted to receive ours. Our one condition: in lieu of any payment to us, that they make a donation to a Haitian earthquake relief organization of their choice to which they heartily agreed.

Simplicity Sofa stated that their sofas are built using solid oak frames and may be assembled in less than fifteen minutes. Too good to be true? It took less than ten minutes to EASILY move the three pieces into the RV and assemble them following clear and concise instructions without any tools. The frame is solid and well built as opposed to the stapled-together sofa that started to fall apart the moment we levered it out the door. Not only does the fabric look and feel great, it's very comfortable to sit on. Add some throw pillows and we're good to go. It took far longer to cut up the cardboard shipping boxes for recycling!

So what did we give up by making the swap? The old sofa had a slide out drawer for under-seat storage. However, the drawer was unwieldy to open and close and because it had already had come off one of the two rails, it was pretty useless. And we didn't need the storage space anyway. The sofa folded out to accommodate an air mattress but when it was open, it took up too much space. The new sofa is not a sleeper sofa but we kept the air mattress and in a pinch, it will fit on the floor in front of the sofa. While it would not have worked for our situation, Simplicity Sofa offers an airbed option but only on their full-sized sofas.

And what did we gain? A great looking well-constructed sofa that fits nicely into the space allotted. It's far more comfortable to sit on and our choice of fabric blends well with the colors of the RV interior. Alas, the photo of the new sofa doesn't do the subtle "Pebble Sage" color justice.

We're extremely pleased with Simplicity Sofa. A company that was easy to deal with, provided excellent customer service and delivered a product that was exactly what was promised. In fact, their products would fit well in numerous home settings regardless of space constraints. As for RVers looking to replace their stock RV furniture, we couldn't recommend a better solution than Simplicity Sofa. Maybe it's time to replace the swivel recliner.

Tom & Carol S
Mission, TX

Sorry it's taken so long to provide feedback. Work has been very busy.

The following is something you could use for your website: I ordered a sectional set from Simplicity Sofas after reading numerous positive reviews on the internet. I needed furniture that could fit down the stairwell into our basement, and being in the military,furniture that is easily moved.

I had a very large number of questions about materials, sizes, and options. Jeff Frank was extremely responsive and provided prompt, extremely detailed answers to all of my questions. I was impressed at the level of customer support. I went ahead and ordered the sectional.

After I ordered the sectional, I had some additional questions that Jeff once again answered promptly ' in fact, he made a special note to his production manager to ensure my sectional was built to meet my needs 'he advised me that this might take a few more days to deliver. Simplicity Sofas beat their delivery estimate. The sectional arrived securely packed and wrapped in heavy plastic ' everything came through without damage. Upon assembly (which was extremely easy) I did discover an issue with production 'some threaded inserts for the ottoman legs did not get installed.

Once again, Simplicity's customer service was outstanding ' I was presented with a couple of options to resolve the issue ' all at no cost to me. Simplicity stands behind their products and the issue was resolved. After about a month and a half so far, I've found the sectional to be well made and comfortable ' I am very pleased with my purchase and expect to get many years of enjoyment with this set. Thanks again to Jeff and Simplicity Sofas. Feel free to edit the words if they're too long.

Rob L.
Summerville, SC

Just want to let you know that we love the sofa. The new back cushions that you sent work great. We cannot believe that we are on a boat and have such a comfortable couch. This is a great product and a great solution for anyone that needs real furniture but can't get it through the door.

Barbara C.
Gulf Shores, AL

We love our new sofa!!!

I can't believe how lucky we were to find Simplicity Sofas at the Hershey RV show. The sofa fits perfectly in our TV room and is an ideal match with our carpet. I wish we had known about you before we bought our living room loveseats two years ago. Hey, you never know. We may be in the market for more sofas!

The pictures attached don't do justice to how nice it actually looks in the room. Thank you so much. It was a pleasure meeting you and doing business with you.

Bob and Susen
Middlesex, NJ

My goodness, what service and concern for your customers!! I am rather cynical and since I've been involved in so much horror around the planet and the deceit that spawned it I am taken aback when people show straight up decency.

Thank you' I bet you are very pleasant to hang with. We spend much time in various RV parks and my wife is highly social so this results in our rig being the place where folks often come for coffee and conversation. I will speak highly of you and your company as long as I have the liberty and freedom to do so.

Furniture replacement is a subject that often comes up since so many folks are living full time in their rigs so the wear/replacement subject is common. I now have a place/website to send them without hesitation since I know they will receive the best treatment. Peace.

Bill W.
Monona, WI

I got my sofa last Friday and I LOVE IT!!!! It is so awesome and comfortable and looks great with the bamboo floors and green walls. I wish I could afford the chair that goes with it but maybe soon and I can have a matching room. It was almost too easy to put together and we felt like we forgot something!

I cannot say enough wonderful things about it and have been talking it up to everyone who will listen. I have a lot of friends in Baltimore City row homes and older homes like the one I have (built in 1929). So many thanks for existing and making my new house a home.

Aparna N
Baltimore, MD

WOW, Thank you for the generous offer of a slipcover. I will definitely accept that as I cannot afford one at this time and thought maybe i would do that in the future. You have renewed my faith in customer service and integrity. Again, thank you !!!!

Maggie T
Southern Shores, NC

Wow! Thank you very much for the surprise gift of the throw pillows of such high quality and expensive fabric!

I was impressed with your company already. Such a thoughtful gift makes us feel valued. It is a joy to encounter a company with the quality, integrity, and values you demonstrate. You are champions not only for your industry but for all business.

Thank you again.

Warmly,

Mr. & Mrs. John C
Sleepy Hollow, NY

HOORAY for me!!

Thanks so much, I am a huge fan of your company. I will also say that my Simplicity Sofa actually changed my life. Trying to refurnish a badly designed little house took up way too much brain-space. Once I found you, it came together so perfectly that I was finally able to turn my mind to a novel that will be published in the spring.

So now I’ll have lovely new pillows so I can sit back and read the reviews—and cry into if necessary. I’ll choose pillow fabric and let you know soonest, and I’ll use the gift cert toward a summer slipcover.

Thanks again,

Lisa W
Yarmouth, ME

We just put our new sofa in the camper on Tuesday, 4-26-11. It looks like it was custom-made just for our camper. It looks great, feels great and you all are great people to deal with. We have given your web site to a couple of friends at the campground. We will be proud and pleased to refer your company to anyone we can. It was a pleasure dealing with you all. Thanks again.

Monte and Pat S.
Yorktown, VA

Thanks for the follow up. Yes the sofa arrived however it is still in the boxes. We looked inside them and everything seems okay. The space we ordered the sofa for is not ready yet and is at a different location so we left them in the boxes to transfer them there when we are done with the space. It is a small space which is why we purchased the sofa from your company. We had to cut apart the old sofa that was in there because we couldn't get it out the door. Apparently way back when the trailer was manufactured they would put the furniture in and built around it. Ha, who knew. Anyway, we are getting close to completion and I cant wait to see the sofa in there. I will send pics when we are done. Briny Breezes is one of the few trailer parks left that is on the ocean and it has quite the history.

As far as your company is concerned, I have never had a better experience. I actually ordered the sofa on New Years Eve and was floored that someone answered the phone and took my order! I am very happy with this purchase and your company and will be letting all my friends know about you. Sincerely

Leigh M
Briney Breezes,FL

I have spoken to Jenny. Thank you for your prompt attention. We purchased a sofa for our boat a few years ago, so this is our second time to buy from your company. We are very pleased!

Marie

Thank you. I didn't expect you to be so generous. We are going to Lazy Days RV repair in about 3 weeks. I will ask them if they can do the reupholstering and if so how many yards they will need. I will get back to you as soon as I talk with them. Thanks again.

Lazy Days RV
Tampa, FL

Sykes RV blog (Article #1) Click Here To Read

Sykes RV blog (Article #2) Click Here To Read

RV and Boat Owner Reviews about Simplicity Sofas

We received the chair back yesterday and it looks and fits correctly. Thanks for the fast turnaround. You certainly do have great customer service.

Joyce K.

"The sofa we purchased for our park model is FANTASTIC! The sofa fit the space perfectly!! We love it!! We will definately be passing along information to all our park model customers about you guys!!"

Countryside RV

Thanks so much for checking in on us in regards to our new sofa. It came in just as ordered. It was easy to assemble and we love it! It is perfect for our space in our park model!

We have been telling all of our park model customers about you guys. In fact, if you have more catalogs, please mail them our way.

The only issue that we had was in the transportation of the sofa to us. The freight company had an incorrect address so they ended up delivering to us at home instead of to our vacation home site. Not a problem though and all is well.

Thanks again!!

Angela Casstevens

Hi Shannon and Ann!

We finally have our motorhome back from having some engine work done and in just a short time we had the old, ugly, uncomfortable sofa out and the pretty, new Simplicity Sofa in place! Here is a quick explanation of the photos.

First picture, you can see how much higher the back is and how much further it sticks out in front. Next picture is of the platform, felt covered plywood, that supported the brown cushions. The old sofa was not comfortable.

Next 3 pictures are of the new sofa installed today. Looks like it was made to fit, and it was, it fits perfectly! It looks soooo much better and is very comfortable to sit on! We love it! What a big difference! The quality of the Simplicity sofa is excellent, very good craftsmanship.

Your customer service department is the best! You all have been so helpful, spending lots of time when we visited your showroom, explaining all the choices, styles, fabrics, double checking measurements, etc, making sure everything was correct when ordering. You couldn't have been more accommodating. Our Sofa in a Box arrived on time and was packed extremely well.

Our overall experience doing business with Simplicity Sofas was wonderful, A-1. We will certainly recommend you to family and friends for quality made-to-order sofas or chairs, dealing with friendly, super-helpful staff. We are so happy with our new sofa! Thank you all again!

Very best regards,

P.S. - Thank you for sending the extra piece of black lining material. The hole in the liner under the sofa was made by the shipper during handling and not your fault. We easily covered the accident spot and is not visible.

Neal and Joanne Waldron