Attn: Simplicity Sofas customers -
We apologize for our extended production backlog.
Several prominent home furnishings blogs and independent review sites have named Simplicity Sofas one of America's best furniture companies.
This has resulted in unusually long wait times.
At this time the estimated production time for new orders is:
- 9 - 10 months.
- No leather orders are currently being accepted.
- Rush Orders will not be accepted until further notice.
- Estimated production time for orders with in-stock fabrics may be less than listed above.
Award-winning Furniture Designs
Simplicity Sofas builds furniture the old fashioned way, hand-crafted one piece at a time by expert craftspeople.
All Simplicity Sofas furniture is manufactured in the High Point, NC factory of Dimarmel, Inc.
The owner of Dimarmel, Sergio Diaz, has worked with Simplicity Sofas since the first day the company opened in 2007. Sergio personally built every piece of Simplicity Sofas furniture during the company's first three years.
Dimarmel makes its own frames and cushions. Frames are constructed with top quality select grade solid oak lumber.
Cushions are fabricated one at a time with the highest quality 2.5 density Ultracel foam. Memory Gel and Spring down cushion construction are popular upgrade options. All Simplicity Sofas cushions are built to last 10 years or more for most people.
Many fabrics are sourced from North Carolina mills. 95% of all Simplicity Sofas raw materials, parts and components are made in the USA when purchased with these locally sourced fabrics.
Simplicity Sofas furniture for small spaces includes apartment size small sofas, custom small sleepers and small sectionals scaled for small apartments and small rooms.
Simplicity Sofas also makes custom full-size sofas, mid-size sofas, queen-size sleepers and large sectionals of unlimited size that all fit through extremely narrow doors and narrow stairways where other high quality furniture cannot go.
Custom options include storage ottomans, slipcovers, skirts, contrast welting, throw pillows, arm covers and more including a selection of 200+ fabrics and leathers.
A Few Simplicity Sofas Customer Reviews
We are absolutely blown away by this experience. I know most people would be taken back by a comment like that because after all... it’s just a sofa right!?
I consider myself to be a stickler when it comes to customer service. I have been in this industry (who isn’t really) for 20 + years and have come to find out it is a lost art! What is so ironic is, it’s probably the easiest thing to do when it comes to gaining and maintaining a customer!
Our experience with Simplicity Sofas was perfect from the beginning to the end! It was easy to order, communication was there, the sofa was delivered when you said it would, it took me 3 minutes to put it together and it looks great! We could not have been happier! Even ordering the material samples was a breeze and those came in the mail within a few days. You really have a fantastic product and an excellent ability to market it. If you ever need a reference please feel free to use us!
Ruth and Dave F.
Thank you for doing business the right way. I have never before written an online testimonial/review, but I have appreciated your company’s products and efforts so much that I feel compelled to write this testimonial:
“Undoubtedly the best single customer service experience I have ever encountered. The sofas arrived on time and were easy to assemble. Simplicity Sofas went well out of their way to ensure I was satisfied with my purchase. This is a company who does business the right way. I will recommend them to everyone I know who is looking for the perfect sofa to fit that special area.”
I would elaborate more in my testimonial, but I don’t want to put your business in the position of being obligated to treat everyone as generously as you have treated us. Thank you for legitimately attempting to perfect the slip covers, for then sending us the imperfect slipcovers without charge, and for being completely honest the whole way through. Even though they’re not perfect, we love them; you literally went above and beyond to satisfy us.
Many businesses I’ve encountered would have lied and told us that they had tried and it just didn’t work out. You guys didn’t… you really did try (more than you had to), you sent us the covers to prove it, and I couldn’t respect you more. Thank you for doing business the right way… it’s rare to see these days.
Feel free to edit and use as much or as little of the text above in your online testimonial. Please let me know if you have any questions of me.
Simplicity Sofas has always emphasized both quality and customer service.
A recent customer, who grew up working in his father’s custom upholstery shop, described the quality of his furniture in an interview with Furniture Today, the leading trade publication for the furniture industry:
“I have not seen the quality of Simplicity Sofas in 15 years, and I couldn’t find a single flaw from the construction and materials to the way it’s put together. I am often disappointed in quality these days, but what Simplicity Sofas is doing is amazing.”