10 Year Warranty*
Simplicity Sofas furniture is backed by a 10 year warranty on materials and workmanship.*
Our furniture is constructed with superior quality materials by highly skilled and experienced craftspeople. All furniture is constructed from interchangeable and replaceable modular components.
If there are any defects in materials or workmanship, the following list of component parts can be replaced at no charge*:
- Customers pay shipping and packing costs for replacement components.
- Fabric and cushion covers are not covered by this warranty, but can be replaced at minimal cost as long the original fabric is still available.
- If the original fabric is no longer available, our customers become eligible for a 40% discount off the price of our custom slipcovers in the fabric of their choice. These beautifully tailored slipcovers are designed to fit over the existing fabric.
- Sleeper mechanisms are covered by the manufacturer’s 3 year warranty only.
- Air Dream and Endura Ease air mattresses are covered by the manufacturer's 1 year warranty. The electric pump that comes with the mattresses is warrantied for 1 year.
- Most replacement parts can be installed by our customers in just a few minutes without tools.
- This is custom-built furniture made just for you. Although we will replace defective parts, we cannot accept furniture returns and we cannot guarantee comfort.
Simplicity Sofas makes custom furniture. Once an order has been placed no cancellations will be accepted.
Special orders - Occasionally, we accept customers' requests for special modifications or options that are not shown on our website. These special modifications may include (but are not restricted to):
- Special arm styles
- Special fabrics
- Special sizes
- Special cushions
- Special frame or foundation modifications
Special modifications may alter the look or comfort of our furniture. We cannot accept any cancellations and will not make refunds for orders that include customer requested modifications.