Simplicity Sofas Offers 2 Delivery Options:
1) Threshold Delivery Service - Price is already included - No additional charge. Delivery people bring boxes into your home through the nearest doorway. This may be a garage or covered porch.
2) White-Glove Delivery Service - Additional $100 per order. Delivery people bring boxes into the room of your choice, assemble the furniture for you and remove all packaging materials. White glove delivery is not available in all areas.
There is a $100 surcharge for all shipments to California, Oregon, Washington, Idaho, Arizona, New Mexico, Utah, Nevada, Wyoming, Montana and Colorado.
To expedite our "white glove" deliveries, please clear all driveways, doorways, stairways, halls and foyers so that the delivery people have easy access and room to assemble the furniture.
Our typical production time is 5-6 weeks for most of our furniture. Additional time may be required for leather furniture or if there are unexpected delays in obtaining fabric from the mill. Special orders which require non-standard options or modifications may also take additional time.
If you have any questions or issues prior to, or during your delivery contact us immediately at our customer service hotline 800-813-2889. There will someone available to assist you 24/7.