Simplicity Sofas Offers 3 Delivery Options:
For assistance with shipping rates call us at 800-813-2889.
1) Drop-Ship Delivery Service - $100 (except sectionals). Drop ship delivery service for sectionals is $50 per seat unit.
UPS Freight will first call you for an appointment time for delivery. They will not show up without an appointment.
With the Drop ship delivery Option UPS Freight will bring your furniture to your home and take all boxes off the truck. They will not bring the boxes into your home or assemble the furniture for you.
UPS Freight delivers our furniture using large 18-wheel trucks to the required destination. If your address cannot accept this type of vehicle, please notify us so we can set up an alternative delivery method. Call toll free at 800-813-2889 to discuss all options that may be available to you.
Assembly of our furniture is very simple, requiring about 15 minutes for a sofa. No tools are required. A short 1-page instruction sheet is attached to the bottom of the furniture. There is also a video on the website showing a sofa being assembled in less than 5 minutes by small children.
Drop ship delivery service is not available in Manhattan or Brooklyn and may not be available in other areas where there are low hanging branches or power lines or where a large 18 wheel tractor trailer cannot exit or turn around. Please contact us with any questions so we can set up a convenient shipping experience for you.
2) Threshold Delivery Service - $200 (except sectionals) - Your delivery arrives on a smaller truck and is delivered to the nearest doorway. This may be a garage or closed in porch. Threshold delivery for sectionals is $75 per seat unit.
3) Premium "White-Glove" Delivery Service - $300 for the 1st item and $50 for each additional item* (except sectionals). White Glove Service for Sectionals is $100 per seat unit.
Our "White-Glove" delivery includes personal service by 2 delivery people who bring the boxes into your home, assemble your furniture (placing the pieces where you request) and remove the empty boxes and packaging for you.
Shipments to New York City (zip codes 10001-11699) can only be sent by White Glove Service unless the destination is a free-standing home or a business that can be accessed by a large 18-wheel truck. Please call 800-813-2889 if you need assistance.
There is a $100 surcharge for all shipments to California, Oregon, Washington, Idaho, Arizona, New Mexico, Utah, Nevada, Colorado and Montana.
To expedite our "white glove" deliveries, please clear all driveways, doorways, stairways, halls and foyers so that the delivery people have easy access and room to assemble the furniture.
Our typical production time is 5-6 weeks for most of our furniture. Additional time may be required for leather furniture or if there are unexpected delays in obtaining fabric from the mill. Special orders which require non-standard options or modifications may also take additional time.
If you have any questions or issues prior to, or during your delivery contact us immediately at our customer service hotline 800-813-2889. There will always be someone available to assist you.
We're here to answer any questions you may have. Give us a call at 800-813-2889 or contact us at: email@example.com.