Testimonials From Our Amazing Customers
Thanks for your email. My husband and I are both really happy with the sectional pieces- the fabric is amazing!! We are trying to figure out what other pieces we want now. :)
I am beyond impressed with your customer service. That has been a large component of why I chose Simplicity and I have not been disappointed.
As members of the design community, we find the whole approach to your furniture (somewhat modular, high-end, customer-assembled) both wonderfully logical and compelling. Again, we are happy with our choice and will be ordering more shortly.
I'll take some pictures over the weekend and send them to you!Thanks again,
Anne N
Ft. Collins, CO
Jeff and Ann,
I am a home stager in Chicago. I ordered one of your sofas and chairs for a staging-you have changed my business forever! I loved it, my clients love it and I am sure potential buyers will love it! In addition, stagers now have a solution to the sofa storage problem. You have changed my business!
Bobbi Williams
Chicago, IL
My name is Shawn & I am Dane's interior designer.
We received his sofa yesterday and absolutely love it!! It's comfortable, well made, sturdy and incredibly easy to assemble. In fact, while Dane was upstairs for 10 minutes he couldn't believe that 5 boxes had transformed so quickly into a completed sectional.
Why other manufacturers don't follow this process is beyond me.
You have become a contact in my phone & will think of you 1st for future sofa purchases : )
Pictures may follow in the weeks ahead.
Thank you and Jeff (I believe) for everything.
Best Regards
Shawn S
Baltimore, MD
Thank you for following up on my purchase. I am a realtor and home stager and I purchased my first loveseat from you last year to stage houses. It is so easy to take apart and put in the back of my SUV to move from house to house. That one has been in four of my houses, and they all sold! I can easily lift the pieces by myself- not something I could do with a standard loveseat. I liked the quality, appearance and function so much that I bought this second, identical one! It arrived yesterday. I am very pleased with it. I have told many friends and fellow realtors about your company.
Along with liking your furniture, I like the way you do business. Your website is easy to navigate, your furniture arrives as promised and your customer service is amazing. Thanks,
Lynne
Lynne M
Keller Williams Capital District Realty
Congratulations! We are very excited to tell you that Simplicity Sofas has been selected asone of the finalists for the 2012 CX Innovation Awards from the CXPA.[The CXPA (Customer Experience Professionals Association) is a 1500+ member global organization whose members are primarily employees of large and multi-national corporations. Simplicity Sofas was the only small business among the award finalists.]
We received 198 excellent nominations and your submission was one of 18 that were selected to be a finalist. Our five judges had a hard time narrowing the field, but we felt that your efforts were especially worthy of accolades. The 2012 CX Innovation Award winners will be announced at theCXPA Members Insight Exchangeon June 19th.
We are hoping that you or someone from your company will be joining us at the event. We would be interested in having you share your story during our innovation breakout sessions on the afternoon of the 19th.
Once again, congratulations!
Best regards,
Yvonne N
Las Vegas,NV
Unbelievable customer service!!! Why can't every business be run like this? Thanks.
Marianne W
Simsbury, CT
Thanks for checking in. The sofa for our home in Essex is just perfect for our sunroom space and the color is exactly right. The sofa I ordered my friend, Renie Rich, is also great, and your customer service with getting the cushions swapped out was excellent.
I haven't yet been to South Carolina to see and assemble the new sofa there, but the shipping all worked out fine. That was a trial run of sorts since we also have a cottage rental property there which will need a replacement sofa sometime soon. And there are other cottage owners with furniture of a similar age and I plan to share information about Simplicity Sofas at the owners meeting next month. The innovative construction is really perfect for shipping to an island! Thanks,
Linda
Essex, MD
Dear Shannon,
I have been using the loveseat I ordered in my staging business for the past month. It’s great! I love the way it can fit into my car. We’ve had lots of compliments on it. I was impressed with everything about your process and will definitely use you again. Thanks!
Lynne M
Keller Williams Capital District Realty
Shannon...
My name is Shawn & I am Dane's interior designer.
We received his sofa yesterday and absolutely love it!! It's comfortable, well made, sturdy and incredibly easy to assemble. In fact, while Dane was upstairs for 10 minutes he couldn't believe that 5 boxes had transformed so quickly into a completed sectional.
Why other manufacturers don't follow this process is beyond me.
You have become a contact in my phone & will think of you 1st for future sofa purchases : )
Pictures may follow in the weeks ahead.
Thank you and Jeff for everything.
Best Regards
Shawn S
Hi Shannon!
Everything got delivered, so far everything is fine. Will let you know ASAP if there are any problems. You guys have been great to work with!
Thanks,
Kathryn Ash
“It’s Complicated”? Not Really!
2. The Sofa
We estimate the NM cost at about $6,000.00 for her beautiful, linen slip covered sofa. But you can slip right out of that expense and go for...
OURS: We love our equally gorgeous, kid and pet friendly, but more affordable Loreiei Sofa from SimplicitySofa.comfor way way less at $1,049.00 (slipcover $399)
All full-size, mid-size and apartment-size sofa slipcovers are $399 regardless of fabric grade selected.
Photo by Daniel Bloom, www.danielcbloom.com
The sofa came in 3 boxes and was assembled in 10 minutes.
Check this 8 year old kid out!
We loved the sofa so much, we are getting a chair in one of their Eco-Chic (10 colors to choose from) because they are American grown and dyed, heavy-weight 100% cottons made with a special eco-friendly process in which the cotton fibers are electrostatically charged and the dyes receive a reverse charge.
This enables the dyes to penetrate the fibers more thoroughly for a richer, deeper color while using only 50% of the amount of dye normally required. In addition they use 50% less water and no “salts” which are a waste product in the normal process.
Folks, If you live in northern VA and space is an issue, you’ll want to keep their information handy.
Ginger Rodriguez
Thanks Jeff - I will certainly share my awesome experience with Simplicity Sofas. Also, please know that I teach small business management, organizational behavior, human relations in organizations, and principles of management at a university and always share my experiences with the students. Sincerely, Lucy
Lucy Moon