Testimonials From Our Amazing Customers

To: Jeff Frank

Awesome! Please do send us a slipcover for our Jenna chair in Rosalee Rd. We are thrilled that you have once again, proven beyond a doubt, that Simplicity Sofas is a company with integrity and morals and the best customer service in the business!

Thanks again Jeff,

Tom & Carol Sykes

Yes, it arrived in good condition. I have put it into our motor home and assembled it and it was very easy. After we get to Texas and get the slides out on the motor home, I will try to take a picture and send it to you. Right now, it is just too cold here in Iowa to do all of that. It fits very well and is much more comfortable than the leather one that was there before. Thanks for getting it here on time and I am already spreading the word about your company. It is often hard to replace furniture in anRVbecause of the size of the door, so I plan on showing folks in ourRVPark what we did and spread your name around a little. Merry Christmas and keep up the good work

Rich Brady

I’m thrilled to FINALLY have a sofa that actuallyfitsin that glitchy, 68”-wide space that is part of myRV’s postage-stamp size "living room.” (Photo attached below so you can see for yourself!)

That you cheerfully went above & beyond to provide meverydetailed measurementsbefore I placed my order told me a great deal about how deeply you care for your customers; that’s the type of service that is (sadly) so rare these days!

I love the overall style of the sofa and fabrics. The Rosalee Red throw pillows with zippers coordinate beautifully with the Gramercy Sage upholstery, adding just the right color punch.

The sofa was a piece of cake to put together.The hardest part: I needed a strong friend’s help with the box that contained the base; no way I could have hoisted that one alone! But I’msoglad that it’s solid oak - not some junky, flimsy composite material that will fall apart down the road.And your assembly instructions could not have been any clearer- it’s amazing that your customer ends up with a sofaevery bitas stable as something pre-assembled, yet can put it together in mere minuteswithouttools. Ingenious design!

This sofa is comfortable.I can even lie down on it (I am just 5’4” so works nicely for me). It does not reek of chemicals or glues, either -unlikemuch of the upholstered furnishings found in most stores. That’s a BIG plus.

Sorry I didn't get back to you sooner, Jeff - but my whole September & start of this month has been so insanely busy that I didn't have time to do much more than give my new sofa a cursory glance as I passed by (let alone even sit on it much) until this very week! :)

Robin

Jeff:

My goodness, what service and concern for your customers!! I am rather cynical and since I've been involved in so much horror around the planet and the deceit that spawned it I am taken aback when people show straight up decency. Thank you, I bet you are very pleasant to hang with. We spend much time in various RV parks and my wife is highly social so this results in our rig being the place where folks often come for coffee and conversation. Although I expect the majority of the world's economy to collapse in 2010 I will speak highly of you and your company as long as I have the liberty and freedom to do so. Furniture replacement is a subject that often comes up since so many folks are living full time in their rigs so the wear/replacement subject is common. I now have a place/website to send them without hesitation since I know they will receive the best treatment.

Peace,

Bill (Harold)

Everything looks great! I purchased the sofa and ottoman for our boat. Everything fit easily through the doors and set up was very simple. I am very happy with the quality and service that I received from your company. Thank you very much.

Sincerely,

Suzanne Jones