Simplicity Sofas is unique. All of its furniture is patented (or patent pending) and not available anywhere else. Simplicity Sofas manufactures large and small sofas, apartment sofas, studio sofas, sleepers and sectionals.

All furniture is custom-built the old-fashioned way, one piece at a time, to your individual specifications using quality components such as solid oak frames and Ultracel® premium cushions with a lifetime warranty.  The furniture is shipped directly to you. No Retail middlemen and no retail markups.

Simplicity Sofas is headquartered and manufactured in High Point, NC, the furniture capital of the world and is the latest furniture venture by industry veterans, Jeff Frank and Glenn Laughlin. The company specializes in high quality, full-size, mid-size and apartment-size Ready-To-Assemble sofas, love seats, chairs and ottomans. Small-scale sectionals are also available. Our furniture is made only in the USA and ships direct to you from our factory in High Point, NC via UPS Freight. The patented easy-to-assemble method takes 15 minutes with no tools required. Jeff and Glenn have worked for nearly 20 years to develop the world's highest quality, and easiest assembly RTA living room and family room furniture. Prices for a custom bench-made sofa begin at an affordable $779 and range as high as $1500 with a choice of over 150 fabrics and dozens of available custom options.

Quality living room furniture designed to fit anywhere!
Small apartments, attics, studio lofts , boats and RVs; this furniture is shipped flat in heavy-duty double-walled boxes to fit the smallest spaces. Both full size sofas and small scale sofas ship in three boxes and will fit through even the narrowest doors, stairs or elevators. Our largest sofas will fit through any door or stairway wider than 15".  Our sectional needs only 8".

Our commitment to quality.
Our frames are manufactured from solid oak and come with a lifetime warranty.  We don't use plywood (except for our sectional bases and the sharp curves in the arms of our Adam and Jenna styles.) We do not use any chip core, pressed wood or particle board like other RTA manufacturers. We follow quality standards often found  only at the highest price points. For example, all of our furniture is Bench Made, one at a time, not mass-produced on an assembly line.  We don't use the industry-standard polyurethane foam cushions with a 1 year warranty.  Our standard cushions are Ultracell® HR High Resilience Foam with a lifetime warranty, the same as those used by sofa manufacturers charging more than twice our prices. 

We are a custom manufacturer and offer a choice of more than 150 fabrics, custom-fitted slip covers, optional down blend or spring-down cushions, "pet-friendly" fabrics, "kid-proof" fabrics, sleeper sofas and factory-added fabric protection.

Our commitment to Service.

Simplicity Sofas is an innovator and a leader in providing a level of customer service never before seen in the furniture industry. Jeff Frank, the owner of the company, spent 2 years as a volunteer at Call for Action, a nationwide non-profit consumer help organization dedicated to assisting people with problems concerning fraud, poor service, and consumer rights.  As a volunteer, he was able to witness the destructive results of hundreds of examples of poor customer service, but he also witnessed the amazing effect that occurs when a company treats its customers on a personal level and succeeds in not only meeting but exceeding its customers' expectations.

One email or phone call to Simplicity Sofas is all it takes to discover the level of customer service that is provided.  Your phone call is almost always answered within 2 rings by a thoroughly knowledgeable company executive who will take all the time you need to answer your questions.  Emails to the company are answered quickly and thoroughly.  Don't be surprised if you get a 2 page response to your questions about construction details. If you request a free catalog, you will get a thank you email advising you that your catalog has been mailed that same day (if received before 4 PM) and giving you lots of updated information about the company.  If you request your 5 free fabric swatches, you will receive 10 or 15 or 20 swatches in the mail along with another email that lets you know the swatches have been mailed.

Another email is sent when an order is received, outlining estimated production and delivery schedules as well as other useful information.  Still another email is sent when an order is ready to be shipped. Estimated delivery schedules and tracking numbers are supplied.  

So now the customer has his/her furniture and everything is fine. Does the customer service end?  Not at Simplicity Sofas.  For one thing the Simplicity Sofas warranty and return policy states, If you do not like our furniture for any reason, whatsoever, you may return it to us for a full refund including shipping charges for one year after purchase. There is only one company in the furniture industry with that policy - Simplicity Sofas.

Have you ever heard of a furniture company that calls its customers after delivery to check on whether there are any problems? At Simplicity Sofas every customer receives an email from the owner of the company checking to see if everything arrived safely and whether there are any issues that need to be addressed.  All issues raised by the customer are corrected, even those that are so minor that the customer says they do not need to be fixed.

Calling a customer after delivery to check for problems is unheard of in the furniture industry. But our customer service doesn't stop there either.  Our customers have a "bumper to bumper" warranty for a period of one year (also unheard of in the furniture industry.) So we check back with as many of our customers as we can about 11 months later to point out that the warranty period is ending soon and is there anything that needs to be addressed while they are still covered.

Do customers appreciate the special level of service they receive from Simplicity Sofas? Many customers throughout the US have asked if there is anything they can do to help Simplicity Sofas grow. Because Simplicity Sofas does not sell to retailers or have any showrooms except in High Point, NC many prospective customers are afraid to buy without seeing and testing the furniture first.  Simplicity Sofas has a network of customers throughout the US who have volunteered to show their Simplicity Sofas in their own homes to prospective new customers.  Once again, a first for the furniture industry.

Authorities on RTA - Ready-To-Assemble —upholstered furniture.
Glenn Laughlin and Jeff Frank are experts on RTA - Ready-To-Assemble —upholstered furniture. Glenn is a master custom upholsterer with a worldwide clientele. With his 35 years of experience he specializes in building upholstered furniture utilizing new mechanisms and innovative designs as well as prototypes for large manufacturers. Jeff has been involved in both the manufacturing and retail parts of the furniture industry for over 30 years. Over the past 20 years, Glenn and Jeff  have been awarded five US patents and four international patents for their RTA upholstered furniture designs.  Additional patents are pending.

Please continue to shop our Website or call us at 1.800.813.2889.  We enjoy answering your questions.

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